I hope I am managing to communicate my healthy skepticism to magic formulas. I have spent a lot of time seeing up close the handiwork of consultants who have flown in to apply the then latest fad – Reengineering, Total Quality Management, Customer Relationship Management, etc.. often resulting in eviscerated companies shedding decades of accumulated intellectual capital for short term gains which generally are the harbingers of a prolonged period of declining performance and value.
A study quoted in The Witch Doctors http://www.amazon.com/Witch-Doctors-John-Micklethwait/dp/0812928334 a great skeptical overview of the consulting and management theory industry- found that “ the shares of downsizing companies outperformed the stock market for six months after a downsizing was announced. Three years later they lagged.
So let me state clearly that I have integrity. The only way I wish to be associated with the above management fads is in the financial returns on their initial idea.
